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Customer Reviews
from 206 reviewsMy truck came lifted on 37s and only had the factory steering parts. I knew the time would come that I would need to replace them but not sure what I was looking for. I thought I was stuck with factory replacements every 25k miles or so until I found Apex! The customer support answered all my questions and definitely helped boost my confidence in buying this kit for my 2022 Ram 2500. Old parts gone and new parts in the truck rides like it should and even better than ever and feels solid. Do yourself a favor and get this for your Ram! Thank you Apex for letting take back control of the wheel!
I installed this kit close to a year ago. Last week it felt like my truck was on a boat so I jacked it up to see what was going on and this is what I found
Somehow the tie rod end separated from the adjustment bar. Figured that’s weird let’s rethread it on. Yeah threads were no longer existent on that bad boy. I contacted apex asap. Probably 10/15 minutes after submitting my warranty claim online someone contacted me. I sent them the video of me inserting the tie rod and pulling it back out. 10 minutes goes by, he said they’d ship me a whole new kit free. Didn’t ask me how many miles I had, didn’t ask who installed it, didn’t ask how long I’ve had it or what kind of driving I’ve done. Just shipped me a whole kit. I’ll be a customer for life.
After I talked to the rep a little more he believes whoever aligned it didn’t torque the jam nuts to spec and over time it allowed it to separate. I’ll be damn sure to double check moving forward.
LW402 - Ninja Lock Washer - 1 1/4" - QTY 4
So much better and bigger than the stock oem equipment. Went on easy as well.
Great products and people
Steering kit cane in well packaged and protected, Included clear consise instructions. Install went easy as far as the new parts, very easy to adjust.
I had a question and the were able to respond to it quickly. The only complaint I have is on the warranty registration page. They should have you include your order # instead of copying a picture of your receipt.
excellent assistance, customer service, product and turn around. thank you!
The components are really heavy duty and great quality. Customer service is excellent. I would defiantly recommend their products
The drag link is very beefy. I bought it because of the heavier duty ball joints. My last aftermarket sets (both of them) lasted less than 6 months before becoming unbearably floppy. Hope these last longer.
Awesome product super fast shipping already installed. Made it to 80k miles on the JLU with 38s… it was time to beef up the steering. Wish you all made adjustable control arms 😢.
I needed to replace my front end suspension parts and decided to upgrade. After shopping around, I decided to go with Apex as there product had great reviews, was reasonably prices (actually cheaper than the rest of the top of the line products), the company was very knowledgeable about their products as well as the application on my Super Duty and because of their honor system warranty process .After the install, I had to take it for an alignment three times because of errors made by the alignment tech as he was new to the job. After the alignment was complete, I had noticed that a boot on the tie rod end was torn. I contacted Apex and the next day, without question, they had sent out a replacement boot to me. . During the install of the replacement boot and once again bending the ninja washers back and forth, they began break, as one would expect to happen. I happened to be going to Apex to purchase a mount for my new fox steering stabilizer, and while there, they came out to my truck to look at my set up so they could identify the correct bracket that I needed. They were more than happy to crawl under the truck, get dirty and greasy, because it was important to them to be certain they suggested the correct product. While under the truck, they noticed the ninja washers have been taken on and off quite a bit and gave me new ones. Apex truly goes above and beyond in every aspect. Their product is heavy duty and unwavering even thought I am often rough on my truck. The staff is very knowledgeful and doesn't rush to sell you a product and get you off of the phone. They take care to ensure that you receive the parts that you want as well as that they are the right product that you need. Even though the durability of their products is top notch and will last forever, their honor system warranty gives you piece of mind. I can honestly say, that when I purchase another suspension part for my truck, I will purchase it from Apex. Thank you to the whole Apex team. I believed that the days of companies going the extra mile for their customers was over, so I was completely caught off guard how much you all care.
Bo Bowsher
I picked up a set for my F350 to upgrade the Moog parts I had, what a massive setup! I am working on getting my truck ready for larger tires (38'') and doing some overlanding in our backroads of Arizona, I feel very confident with these parts not braking on me when I need them the most, get yourself a set, you won't regret it!