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Customer Reviews
from 209 reviewsHands down a SOLID product! My first impression of this thing when I opened the box was like a kid getting a new toy! I met the owner Chris while in Moab for EJS 2024 and some of the Apex chassis crew and ambassadors and they were just all great people!
Exceptional product and exceptional service. Had some issues with slop on my tie rod and tie rod ends, most likely due to the shop not torquing jam nut to spec. Submitted a warranty claim, along with video evidence, and Apex/Chris Thody were on top of it within minutes. Thank you for standing behind your product and taking care of your customers. Apex customer for life.
Amazing product! Top-notch customer service!
My truck came lifted on 37s and only had the factory steering parts. I knew the time would come that I would need to replace them but not sure what I was looking for. I thought I was stuck with factory replacements every 25k miles or so until I found Apex! The customer support answered all my questions and definitely helped boost my confidence in buying this kit for my 2022 Ram 2500. Old parts gone and new parts in the truck rides like it should and even better than ever and feels solid. Do yourself a favor and get this for your Ram! Thank you Apex for letting take back control of the wheel!
I installed this kit close to a year ago. Last week it felt like my truck was on a boat so I jacked it up to see what was going on and this is what I found
Somehow the tie rod end separated from the adjustment bar. Figured that’s weird let’s rethread it on. Yeah threads were no longer existent on that bad boy. I contacted apex asap. Probably 10/15 minutes after submitting my warranty claim online someone contacted me. I sent them the video of me inserting the tie rod and pulling it back out. 10 minutes goes by, he said they’d ship me a whole new kit free. Didn’t ask me how many miles I had, didn’t ask who installed it, didn’t ask how long I’ve had it or what kind of driving I’ve done. Just shipped me a whole kit. I’ll be a customer for life.
After I talked to the rep a little more he believes whoever aligned it didn’t torque the jam nuts to spec and over time it allowed it to separate. I’ll be damn sure to double check moving forward.
LW402 - Ninja Lock Washer - 1 1/4" - QTY 4
So much better and bigger than the stock oem equipment. Went on easy as well.
Great products and people
Steering kit cane in well packaged and protected, Included clear consise instructions. Install went easy as far as the new parts, very easy to adjust.
I had a question and the were able to respond to it quickly. The only complaint I have is on the warranty registration page. They should have you include your order # instead of copying a picture of your receipt.
excellent assistance, customer service, product and turn around. thank you!
The components are really heavy duty and great quality. Customer service is excellent. I would defiantly recommend their products
The drag link is very beefy. I bought it because of the heavier duty ball joints. My last aftermarket sets (both of them) lasted less than 6 months before becoming unbearably floppy. Hope these last longer.
Awesome product super fast shipping already installed. Made it to 80k miles on the JLU with 38s… it was time to beef up the steering. Wish you all made adjustable control arms 😢.