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Atvent provides integrated one stop portal mobile solution to field technicians and managers responsible for customer service, maintenance and construction of the outside plant as well as the inside plant or headend. Our mobile solution empowers your mobile workforce to deliver the highest customer experience due to lower MTTR, first time right and greater QoS. Cost conscious communication providers are embracing our hybrid SaaS business model since it makes economical sense for their operations. Our customizable one stop portal solution has proven to be an invaluable tool for their field workforce over the last fifteen years. Our customers have the option to choose a non-hosted solution where they retain full ownership of the server infrastructure, secured access and backups. Whether they choose to have a hosted or non-hosted solution our customers will benefit from a direct access to our Oracle database allowing them to implement their own in-house integrations and analytical tools.
Brands: MobileNet and Navalytics leading edge solutions enable field workforce to access and share information about customer service, OSP and ISP operations anytime and anywhere.