CONTACTO is a manufacturer and distributor of products for hotels, restaurants and catering in Erkrath, Germany. The focus is on professional tableware for kitchen, service and table. CONTACTO was founded in 1958, is still family-owned in the third generation has about 85 employees. Over 6,000 products are stored on 12,000 square meters of warehouse space. This makes the company one of the leading HoReCa suppliers in Europe
CONTACTO serves markets in Germany and Europe. From snack bars to top gastronomy, from guesthouses to international hotel chains such as Sheraton or Marriott, are among the end customers of the products. TUI and AIDA cruise ships are mainly equipped with CONTACTO products.
CONTACTO stainless steel products for the kitchen, such as saucepans and Gastronorm containers, are among the best-selling products. The reason for this is the consistently high quality that has prevailed on the market for decades. Many of the products are manufactured on the company's own tools or in its own Pakistan production plant, which gives CONTACTO full control over production quality and compliance with international social and environmental requirements in the supply chain.
Sales are primarily carried out via an international dealer network. This means that replenishments for end customers in these countries can be carried out easily and cost-effectively. In Germany, CONTACTO was named “Best Partner” of the German specialist trade in 2022. CONTACTO received top marks from industry experts for product quality, delivery reliability and dependability in the kitchenware and tableware categories.
In 2021, the world's leading supplier of buffet systems FRILICH was acquired and is now part of CONTACTO. The 1,400 square meter warehouse in Buseck, Germany, stocks 2,500 items. FRILICH focuses on solutions for hotel buffets, in particular food refrigeration. Most of the products are “Made in Germany”.
FRILICH pays particular attention to functional and hygienic quality and adaptation to the ambience of the hotel. Cooling options are available for all presentation options. The supply of spare parts is guaranteed for many years. FRILICH buffets are a hotel's calling card when it comes to catering for hotel guests.
CONTACTO and FRILICH offer: Cookware, baking utensils, cutlery, food preparation, distribution and storage, items for buffet, table, service, advertising and cleaning.
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