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OpenVault

Hoboken,  NJ 
United States
http://www.openvault.com
  • Booth: I5


OpenVault welcomes our customers and colleagues to CableTec!

As a market leader, OpenVault provides HSD usage data from more operators than any other IPDR vendor in the world, enabling operators to drive revenue, deploy metered billing, develop HSD market strategies, manage network congestion, predict HSD usage growth and forecast network planning. The powerful information that OpenVault harnesses, combined with deep analytics and real solutions, helps operators not only monetize the high speed data usage on their networks, but equally important, to better serve and enhance the user experience. Through OpenVault's cloud-based platform, a clear understanding of subscriber usage behavior is uncovered, allowing innovative operators to effectively grow their subscriber base, enhance communication with their customers, identify upgrade candidates, manage quotas and cap enforcements. In an indsutry that is rapidly evolving across the board, not only are there challenges for operators but more importantly, significant business growth. OpenVault enables its customers to achieve tranformative success by realizing these tremendous market opportunities. For more information, please visit www.openvault.com


 Press Releases

  • Hoboken, NJ; October 4, 2018–Statistics collected during Q3 2018 show clear differences in upstream data usage behavior between commercial and residential subscribers and between subscribers on usage based billing plans versus those on non-usage based billing broadband plans, according to OpenVault, a leading provider of industry analytics and technology solutions for broadband operators, 

    OpenVault’s review of upstream usage shows that average consumption per household during the quarter ended September 30, 2018 was 13GB per month. On closer analysis, OpenVault observed differences among subscriber categories that can have implications for operator networks, particularly those that serve both commercial and residential customers at scale. These included:

    • Average upstream usage for commercial subscribers is nearly 2.5x the amount observed per residential subscriber with commercial subs averaging over 30GB of upstream usage in September 2018 alone.  
    • Upstream usage accounts for approximately 18% of total usage for commercial subscribers, vs. approximately 5.5% for residential subscribers. Overall upstream usage per subscriber is growing at approximately 16% annually.
    • Upstream usage per subscriber for providers with UBB in place is 15% less than average upstream usage for providers without UBB in place.

    In conjunction with its analysis of upstream behavior, OpenVault also observed that average downstream commercial usage per subscriber is 35-50% lower than average downstream residential usage.  

    “As upstream usage continues to grow, we’re seeing that usage-based broadband can help to curb strain on networks caused by excessive data consumption in both directions,” Mark Trudeau, CEO of OpenVault.   “At the same time, the data shows the importance of operators continuing to invest in next-generation DOCSIS and other solutions that will enable them to meet subscribers’ growing upstream expectations.”

    OpenVault executives will be available at the IoT World pavilion at SCTE•ISBE Cable-Tec Expo 2018 to discuss operators’ needs for increased visibility into broadband consumption, as well as proactive network management strategies. The Cable-Tec Expo exhibit floor will be open Oct. 23-25 at the Georgia World Congress Center in Atlanta.

    About OpenVault 

    OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

    For media inquiries, please contact: 

    Paul Schneider at pspr@att.netor +1-215-817-4384 

    Kristen Nihamin at knihamin@openvault.comor +1-917-509-9028

  • Hoboken, NJ; October 9, 2018– OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced its entry into the Latin American market with the finalization of a multi-stage trial for Ecuador’s largest cable operator, Grupo TVCable.

    Grupo TVCable, which provides direct-to-home (DTH), fixed telephony, cable and broadband services, is working with OpenVault to ensure high-quality customer experiences in the face of increasing data consumption. Using OpenVault’s cloud-based tools, Grupo TVCable is gaining better real-time visibility into its network to optimize capacity and provide the most responsive services to as many users as possible. 

    OpenVault’s Operations & Analytics module is enabling Grupo TVCable to discern subscriber usage patterns and respond with more intuitive packages that can result in higher customer satisfaction and more flexible business model scenarios.  OpenVault’s Policy Manager tool is positioning Grupo TVCable to improve management of network congestion in real-time, reducing strain on network infrastructure and enhancing the overall user experience. 

    “Providing broadband service across Ecuador is a tremendous responsibility but one in which we take great pride,” said Jorge Schwartz, CEO of Grupo TVCable. “Investing in OpenVault’s innovative technology and intelligent solutions is helping us to offer optimal products, packages and experiences, while improving our overall national network and service.  We are eager to see how our success with OpenVault can benefit our operational capabilities, our company performance and most importantly, our customers.”

    “Grupo TVCable is taking the lead in addressing important operational needs that are shared by cable and broadband operators throughout Latin America and around the world,” said George Kassas, founder and CEO of Bireme Systems and an advisor to Open Vault.  “We anticipate that their continued partner activity with OpenVault will result in further development of industry-best solutions for reducing costs, improving network performance, and ensuring that customer experiences meet or exceed expectations.”

    “As broadband consumption continues to grow, there is increasing need in the Latin American market for solutions that can align operational and business models with usage trends,” said Tony Costa, executive vice president and CTO of OpenVault. “We look forward to working with Grupo TVCable to show how our cloud-based tools can help operators to achieve multiple objectives, including: meeting demand, retaining subscribers, differentiating services and driving business success.”

    As one of the industry’s top broadband analytics and solution providers, OpenVault’s products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents. 

    OpenVault executives will be showing how its solutions can help the cable broadband industry improve customer experiences and operators’ bottom lines at the IoT World pavilion at SCTE•ISBE Cable-Tec Expo 2018. The Cable-Tec Expo exhibit floor will be open Oct. 23-25 at the Georgia World Congress Center in Atlanta.

    About OpenVault 

    OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

    About Grupo TVCable

    Grupo TVCable is the leading TV provider in Ecuador offering pay-TV, broadband and fixed voice services throughout the country serving 12 metropolitan areas, including the major cities of Quito, Guayaquil and Cuenca.  TV Cable was founded in 1988, providing pay TV services only according to the regulatory situation prevailing in that time and increasing all additional services with latest technologies since then. Today, Grupo TVCable is the largest cable operator in Ecuador.

    For media inquiries, please contact: 

    Paul Schneider at pspr@att.netor +1-215-817-4384 

    Kristen Nihamin at knihamin@openvault.comor +1-917-509-9028
  • Hoboken, NJ; October 16, 2018– OpenVault, a global provider of industry analytics and technology solutions for broadband operators, today announced a new product that significantly increases visibility into the connected devices on in-home WiFi networks and arms operators for the complexity of IoT environments.

    OpenVault’s ACS WiFi Insider enables operators to address the growing challenges of household device topography and data usage behaviors as key factors impacting broadband experiences. The product extends operator visibility, diagnostics and control over modems and WiFi connected devices, resulting in optimized customer support, lower operating costs, reduced truck rolls and improved customer experience.

    ACS WiFi Insider insights can maximize the value of the Revenue Accelerator, an OpenVault product announced earlier this year that helps operators identify subscribers that are candidates for faster broadband speeds based on several data attributes, including the number and types of IoT devices within their households. OpenVault will be showing ACS WiFi Insider, Revenue Accelerator and other products at the IoT World pavilion (Booth 2841, I5) at SCTE•ISBE Cable-Tec Expo October 23-25 at Atlanta’s Georgia World Congress Center.

    Tony Costa, executive vice president and CTO of OpenVault states, “In an IoT world, operators require intelligent tools that aggressively address a challenging and opportunistic ecosystem of countless devices, all dependent on a single WiFi connection. ACS WiFi Insider provides real-time problem diagnosis and troubleshooting with policies and workflows that are triggered by device activity, providing actionable information for the troubleshooting of home network issues and ultimately resulting in higher customer satisfaction and lower churn.”

    As one of the industry’s top broadband analytics and solution providers, OpenVault’s products are designed to help operators not only more effectively manage their networks, but actually optimize the revenue opportunities that data growth presents. 

    Costa continues, “With our extensive experience collecting and analyzing broadband data usage traffic, OpenVault is uniquely positioned to provide operators with new ways to meet demand, retain subscribers, differentiate services and drive profit. As IoT devices proliferate, ACS WiFi Insider will play a key role in operators’ ability to adjust broadband service delivery to meet changing market needs and ensure future growth.”

    About OpenVault 

    OpenVault’s solution suite tracks broadband data usage consumption levels for millions of subscribers and helps operators across the globe better manage their networks, saving time and costs while increasing revenue and subscriber satisfaction. Network operators use OpenVault’s easy-to-use tools to dramatically improve visibility into their networks and automate management functions to proactively handle congestion, forecast network requirements, monetize broadband growth and communicate with subscribers. For more information, please visit openvault.com.

    For media inquiries, please contact: 

    Paul Schneider at pspr@att.netor +1-215-817-4384 

    Kristen Nihamin at knihamin@openvault.comor +1-917-509-9028


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