Welcome to The CSI.
The Electronics Lifecycle. Optimized.
With over 25 years of success in the Electronic Equipment Repair and Logistics industry, we continue to grow and adapt based on our customers’ business needs. In order to meet complex demands, we have built an extraordinary team of over 150+ professional and highly skilled employees that focus on comprehensive repair and R&D. We have the capabilities to process over 1 million units annually while providing exceptional customer service.
We are an authorized service center for ARRIS, Hitron, and Technicolor in consumer premise equipment (i.e. set top boxes, modems, gateways, etc.). We provide product lifecycle management for most of Canada's major telecommunications giants such as Bell, Rogers, Shaw, and their respective subsidiaries nationwide. We handle concerns with:
- Forward and Reverse logistics
- Testing, Screening, Kitting
- Repairing and Refurbishing
- Retrofitting Projects
- In-Warranty vs. Out-of-Warranty
It is no coincidence that we own the Canadian Set-Top-Box (STB) market by servicing approximately 85-90 percent of all Cisco, ARRIS, and Pace STBs. We provide a meaningful near end-to-end value chain for customer premise equipment needs.
Brands: ARRIS, Hitron, Technicolor, Trilithic, abox42, Cisco, Pace, Motorola, SMC, Gemtek, Foxconn, General Instrument, Seagate, Likom, Sirtec, Pegatron, Delta, Beam