For more than 35 years, CSG has simplified the complexity of business, providing revenue management and digital monetization, payments, and customer engagement solutions to help our customers tackle any business challenge and thrive in an ever-changing marketplace.
CSG Field Service Management is highly intelligent. It takes into account all of the changes that occur in the field and dynamically addresses them to maximize productivity and customer satisfaction. Manual processes are a thing of the past. Instead, you have an intuitive, proactive platform that balances job priorities, customer expectations and the day’s appointments. CSG Field Service Management works in concert with any billing and order management system, and its robust set of APIs keeps information flowing from your back-office into CSG Field Service Management and back again, ensuring that all data is current and updated based on changing conditions.
For more information visit https://www.csgi.com/solutions/customer-experience/field-service-management/