Diagnosing Plant Health from the Cloud

    Wednesday, October 13, 2021: 8:00 AM - 9:15 AM EDT


    Asaf Matatyaou
    Vice President of Solutions and Product Management, Cable Access Business
    Harmonic, Inc.
    Rob Thompson
    Robert Gaydos
    Comcast Fellow
    Shane Yates
    Executive Director of Analytics
    Cox Communications Analytics Center of Excellence


    Cloud infrastructure combined with large scale analytics can help operators predict when things are about to go haywire, or, detect disruptions when expanding bandwidth. Comcast’s Bob Gaydos moderates this workshop tripleheader, which kicks off with Cox’s Shane Yates giving attendees a look inside the company’s “service health framework.” Next, Harmonic’s Asaf Matatyaou will share how to perform faster root cause analysis of field issues, using advanced analytics and machine learning. Comcast’s Rob Thompson brings it home with details about how to “score” an address, algorithmically, for a mid-split or high-split activation over new DOCSIS carriers.


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