Intersection of Time and Space
Tuesday, September 20, 2022: 3:30 PM - 4:30 PM EDT
This “can’t miss” session demonstrates cable’s role in converged networks, moderated by Comcast’s Rich Woundy. Charter’s Rohan Khatavkar proposes a novel method for constructing a composite metric for measuring product quality that is predictive and correlated with bottom line KPIs such as customer churn rate and customer engagement. Traditionally, companies track several metrics related to performance of a product individually. Constructing composite metrics to understand the customer experience across converged networks is one use case that this method can be applied to. Then CableLabs’ Roy Sun digs into distributed timing over DOCSIS when your base station drifts and resets. Sun presents DTP proof-of-concept (PoC) phase II results, demonstrating that DTP could successfully deliver accurate timing information to end applications, from a paper co-authored with Charter Communications and Hitron.