Realizing the Potential of Generative AI for the Cable Industry

Description

Generative AI represents a major advancement in artificial intelligence that can transform service provider businesses – from customer engagement and user experience to network operations, field support, finance, content discovery, product marketing, and coding. In this session, we will share insights from a new global telecom and cable market study, and discuss topics like foundation models, fine-tuning, and how to leverage private data, while maintaining privacy and responsible AI practices. With real-world examples, we will demonstrate how cable companies can use generative AI to optimize customer interactions, streamline network planning and operations, and offer ultra-personalized experiences – all with complete control and protection of sensitive data. This session will provide valuable insights for cable operators looking to harness the immense potential of this technology to drive improvements across multiple domains and transform their business for the future.

Super Tracks:

• Exhibit Hall
• Technical Training Theater (T3)